Welcome to Pro Media Solutions

The install went really well. We were highly impressed by Cookie and Juan. From the moment they arrived to when they left they were the epitome of professionalism and were at pains to ask the questions necessary to ensure that the resultant system met with our needs and expectations. Their work ethic was superb, working in a very organised manner and made sure that they left our house each day in a tidy state. Also, they were very mindful of the risks due to Covid and asked if we wanted the room in which they worked to be sprayed at the end of each day.
We could not be happier with the experience so far. Everyone that I have had contact with, has been a  great ambassador for the company.
When I contacted you originally, I was looking for a company that would communicate throughout the process and rebuild the confidence we had lost in our AV system due to experience of the previous supplier. I delighted to say that this has been achieved and I have recommended you to son and will do so to other people without hesitation.

I just had to tell you about what’s just happened now – which is why I love having a smart home!…My small Dyson vacuum was due to be picked up today by a courier for a service repair. No-one is at home today, but I was expecting DPD to pick it up this morning – and I got the usual 1-hour notification window by text earlier. I was in a meeting at work when my phone alerted me that the doorbell had just rung. I spoke to the courier via the DoorStation intercom, and then opened the garage remotely and told him that the Dyson was just in front of him. He collected it, waved it in front of the camera so I could see, packaged it up, and went on his way. I then closed the garage door remotely. My work colleagues were so impressed!

Thank you for your patience and support throughout the whole process. Excellent communication. Both Stephen and Toby were professional yet approachable. They showed such patience in answering my many questions. They involved me at the various stages of what was being done. This team is a real credit to the business. Once again thank you.

Just wanted to say a quick thank you to Stephen and Toby for all their hard work in getting our Control4 system up and running smoothly. We are so pleased with how everything now looks so neat and tidy. Also, Stephen was very patient with me asking stupid questions!!

I just wanted to take a quick moment to say a big thanks to Cookie / Toby for working hard and helping me sort the lighting/etc out over the last 2 days. Cookie even managed to fit the digital art canvas on the wall without any chasing! Much appreciated. The work has really added on some significant improvements to the C4 system from a user point of view – so we’re really pleased with what we’re now able to do and achieve with the automation having done this piece of work. There might a be few more bits and pieces to add in the future and we will continue to play around with the system in the interim until we finalise the buttons (and get them printed up). But I’m really pleased with how it has gone – so just wanted to say a big thanks!

Just wanted to send a quick note of thanks. Steve and Toby were great and we love the DoorBird!

Just wanted to send a special thanks to Toby/Cookie for earlier today. They were extremely helpful (as always) and we were singing their praises so thought it’s worth sharing this excellent feedback with you.

Thank you very much to the guys for last Friday, they were great, even with a French Bulldog trying to sit on them.

Thank you for everything. I would like to point out that Cookie is a very nice guy, a very hard worker and definitely an asset to your company.

I just wanted to say thanks to all of you at Pro Media (please also pass on to Cookie & Toby). We love the setup in the house, and the service has been very positive. I know there’s been a lot of back and forth & that I’ve been a demanding customer at times – so I appreciate the patience and flexibility. I will most definitely be recommending you to others and constantly rave about you guys when people visit and check out the tech! I’d be more than happy to show any prospective clients of yours around the house if they need convincing to sign up with Pro Media. Sej, February 2017