Rack Overhaul, Control4 & Network Upgrade – Kingston Upon Thames
The Previous System: Challenges and Limitations
Before the upgrade, the client was using a mix of outdated Control4 and third-party products. While these components were functional, they presented several challenges, such as:
- Outdated Processing Power: The Control4 HC800 and EA1s couldn’t keep up with modern automation tasks.
- Limited AV Distribution: The Control4 AMS 8×8 Matrix Switch was restricting efficient content distribution.
- Clunky User Experience: The SR250 and SR260 remotes were functional but not the most intuitive for everyone in the home.
- Slow Network Performance: The Draytek Router and WiFi5 technology couldn’t keep up with the increasing demand for faster speeds.
The Control4 Upgrade: Powering Smarter Automation
As part of the upgrade, we replaced the core automation components with a Control4 Core 5 and Control4 Core 1’s for improved processing power, reliability, and flexibility. Here’s how the new system elevates the smart home experience:
- Control4 Core 5: This new central hub is designed to handle more advanced smart home functions. Its processing power allows for faster and more efficient management of lighting, AV, security, and more, providing a smoother, more responsive experience.
- Control4 Core 1’s: These auxiliary controllers enhance the system by offering flexible performance for smaller zones, perfect for managing individual rooms or areas.
Additionally, the upgrade includes Halo Remotes for improved control, and a Control4 DS2 Doorstation with Keypad for enhanced security and convenience. With remote monitoring and support via the latest Control4 OS, we can ensure the system stays running smoothly with fewer disruptions and faster issue resolution.
Networking Upgrade: Future-Proofing for Speed and Stability
The home’s network setup was another crucial area of the upgrade. With more devices demanding faster internet speeds, we transitioned to UniFi networking equipment for superior performance, reliability, and future-proofing.
- UniFi Pro Max 24 Port Switches: These provide greater stability and faster speeds across the home’s network. With features like Power over Ethernet (PoE), we can efficiently power devices such as cameras and access points without needing additional power outlets.
- UniFi UDM-Pro Router: The UDM-Pro router is a powerhouse that offers advanced security features and better performance across the network. The easy-to-use interface also allows us to monitor and manage the network remotely for quick troubleshooting and optimisation.
- UniFi WiFi 6 Access Points: By upgrading to WiFi 6, we ensured faster speeds and better coverage throughout the home, even in challenging areas like basements or top floors.
With these upgrades, we’re able to provide remote support and monitoring, ensuring a seamless, error-free experience. We can address issues quickly, often before the homeowner even notices, and keep everything running at peak performance.

Why This Upgrade Matters
Upgrading a smart home system isn’t just about adding new gadgets – it’s about ensuring the technology meets the needs of the homeowner now and into the future. Here’s why this upgrade makes a difference:
- Enhanced Performance: The new system ensures faster, more reliable connectivity and smarter automation, which means smoother operation and fewer interruptions.
- User-Friendly: With Halo Remotes and the Control4 Core 5, the home is easier to control, making it accessible for all household members.
- Future-Proofing: The upgrade to WiFi 6 and the addition of advanced Control4 features means the home is ready for the next wave of smart home tech and devices.
- Improved Security: The Control4 DS2 Doorstation with Keypad provides an extra layer of security, allowing homeowners to manage entry more easily and securely.
Before and After: A Clear Transformation
As shown in the photos below, the upgrade is about more than just performance—it’s also about creating a cleaner, more organised environment.
Before: The old system was cluttered with outdated technology, unreliable WiFi, and a less intuitive user interface.
After: The new setup is sleek, modern, and optimised for performance. The home now boasts faster internet, intuitive control, and a high-quality audio-visual experience.
Before
After
Conclusion: A Smarter, More Reliable Home
At Pro Media Solutions, we’re committed to delivering tailored smart home solutions that enhance performance, security, and convenience. This upgrade not only improves the day-to-day functionality of the home but also ensures it’s ready for the future with remote monitoring and support capabilities.
If you’re interested in upgrading your smart home system, get in touch with us today. Our team is here to help design the perfect solution to suit your needs.
To learn more about this project or discuss how we might help you with your lighting, smart home or audio video requirements, please contact us on 0345 505 1760, email us at info@promediasolutions.co.uk or complete our online contact form:
Pro Media installed and maintain our internet system throughout the house. They have made sure that we have good wifi everywhere, which was previously not the case. Whenever we have issues they respond promptly, efficiently and enthusiastically. Cookie and Toby are a great team!
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Based in Chertsey, covering installations throughout Surrey, Berkshire, Buckinghamshire, Hertfordshire and across London we are a dedicated team of professionals able to provide a full range of high quality electrical and home automation services.
All our system integration, audio visual, lighting, automated blinds and CCTV installations are carried out by our experts – professionally and courteously.